As a general rule, the first step in solving a problem is recognizing that one exists. Seriously? Who gives a rat’s … tail? But, When you speak, your employees can’t understand what you are saying. You remember Charlie Brown’s teacher, right? The cartoon character would sit at his desk and scrunch up his face as his teacher droned on, “Wah wah WAH wah wah …” Now that’s great for a cartoon, but when you’re among your peers and employees, it can be very frustrating.
Your vision is a roadmap for employees, communicating it is very inportant. While your vision is probably clear to you, how well do you think your employees know it? Try asking them… and don’t be surprised if they’re unclear or confused.
One of the ways I have learned to engage employees is through story telling. We are all hardwired for stories. And if you are going to include a story, make sure it’s a good one – with a beginning, middle and end, some characters, and a challenge to overcome. It could be said that the principles of engagement are based upon truth, positivity, effectiveness, efficiency, and a desire to move forward. Speak in a language that your employees will understand and it will be easier to bring them on board with your initiatives. You’ll be in a much better position to have real and effective conversations.
We all have to go to work each day, but there’s no reason it shouldn’t be enjoyable. When’s the last time you laughed at work, or encouraged your team to enjoy themselves, or did something playful, or any one of a thousand other things that could improve what is usually a pretty drab and colorless environment? C’mon… lighten up, and you’ll be surprised how much more people can do when they’re enjoying themselves . Employees who are informed correctly and enjoying themselves, can and will be motivated to move mountains. Perhaps the most important part of your job is communicating effectively. The best communicators know that business is about human drama: Facing challenges, overcoming threats and making new discoveries that sometimes change the world. If you can share the rich stories behind these, you create memorable and engaging narratives that will bring your business to life.